Privacy Policy

Data controller

• PROMPTLAB TECHNOLOGY CO., LTD., registration no. 0305566009791
• Address: 571 Moo 6, Suranaree, Mueang Nakhon Ratchasima, Nakhon Ratchasima 30000, Thailand
• Email: zerem.promptlabai@gmail.com
• Phone: +66-94-225-7558

Scope

This policy covers the company website only. Each of our products and services, such as The Memory, PromptGov, Tutor More and the corporate secretary, shows its own terms and privacy notice inside the product.

What we collect

• This website has no forms and no accounts, and we do not place our own cookies or analytics tools on it.
• Information you send us yourself when you contact us by email, phone or Instagram, such as your name, organisation, email address, phone number and the details of your request.
• Our website hosting provider may log standard technical data such as IP address, browser type and time of visit, to deliver the pages and keep the service secure.

Why we use it, and the legal basis

• To answer your questions, send information or quotations, and act on your request before entering into a contract (contract basis).
• To follow up on your enquiry and keep the website secure (legitimate interests).
• To meet legal obligations, such as keeping accounting and tax records when we sell a service (legal obligation).

Sharing

We do not sell your personal data. We share only what is needed with service providers we rely on, such as our email provider, our website host and the platform you used to contact us; they may store data outside Thailand under their own safeguards. We disclose data to authorities when the law requires it.

How long we keep it

We keep contact information only as long as needed to reply and to provide our services, and keep legally required records for the period the law sets. After that we delete the data or make it non-identifiable.

Your rights

Under the Personal Data Protection Act B.E. 2562 (2019) you may:

• access your personal data and get a copy of it
• have it corrected or kept up to date
• ask us to delete, destroy or restrict the use of it
• object to its collection, use or disclosure
• receive it, or have it transferred, in a machine-readable format
• withdraw consent where we rely on consent
• complain to the Office of the Personal Data Protection Committee

Contact about your data

To exercise your rights or ask about this policy, email zerem.promptlabai@gmail.com or call +66-94-225-7558. We will reply within the time the law requires.

Changes

We may update this policy from time to time. The date of the latest update is shown on this page.